Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

INDIA

AFC Digital Pvt Ltd #205, JSA Towers, Double Road, Indira Nagar 2nd Stage, Banglore-560038

USA

3000 Atrium way, STE-200 Mount Laurel, NJ 08054

contact@afcdigitalinc.com
career@afcdigitalinc.com

080-4851-8925

Why-AFC-3

Client Situation 

  • Constrained with legacy Policy administration systems catering to 14 LOBs.
  • Agents were unhappy due to poor turnaround times, manual interventions and duplicate data entry.
  • Client was losing out on ability to launch new products, expand to new markets as well as on operational costs.

Business Objectives

  • Enhance Agents experience by improving turn around time of policy issuance
  • Improve time to market of new products and enable expansion into newer markets
  • Reduce operational costs by eliminating manual interventions and seamless integration across dependent systems

Key Services

Implementation Strategy & Planning

Program Management

Technical Architecture

Implementation support

Solution

  • Implementation of Guidewire Policy Centre v10.0.3 for Workers Comp, Commercial Auto, General Liability, Inland and Ocean Marine, Farm Owners, etc.
  • Staggered Roll out to 6 mid western states (Illinois, Indiana, Iowa, Michigan, Ohio and Wisconsin).
  • Agile implementation consisting of 11 workstreams for Configuration/Integration, Conversion, Reporting, Document Management, DWH, etc.
  • Onsite:Offshore model consisting of multi-vendor teams to optimize implementation costs.

Key Highlights & Value Adds

  • Innovative approach to rollout in 6 states minimizing the impact to agencies.
  • Enabled the client in putting together an effective change management on the business side and led to successful change management.
  • Navigated through the challenges such as changes in sponsor and vendor teams leading to successful implementation of the program.
  • Supported the client in fixing the problems with the earlier implementation of Billing center leading to a holistic integrated solution overall.

Benefits Realized

  • Successful execution of the large transformational program.
    • On Time, Within Budget and with quality.
  • Reduced the implementation cost by steering towards an onsite : offshore model along with reduced management overheads.
  • Realized the business benefits such as
    • Reduced policy issuance turn around time to 2 days from 2 weeks.
    • Enhanced agents experience.
    • Ability to roll out newer products and expansion to newer markets.
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