Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

INDIA

AFC Digital Pvt Ltd #205, JSA Towers, Double Road, Indira Nagar 2nd Stage, Banglore-560038

USA

3000 Atrium way, STE-200 Mount Laurel, NJ 08054

contact@afcdigitalinc.com
career@afcdigitalinc.com

080-4851-8925

Changing Customer Expectations

Client Situation 

  • Legacy Policy administration systems (written in B and Assembly programs).
  • Age old User Interface / green screens: Impacting the productivity.
  • Data issues : Duplicate data entry. No single source of truth. Data collation and handling was painful.
  • Manual Interventions and lack of seamless integration between systems.

Business Objectives

  • Provide intuitive User Interface and enhance user experience.
  • Eliminate duplicate data entry and enable seamless data flow across integrated systems.
  • Reduce operational costs by eliminating manual interventions.

Key Services

Configuration

Integration

Enhancements

Configuration

Integration

QA / Testing services

EDGE for Customer portal

Solution

  • Rollout of Guidewire Policy Centre v9.0 for Personal Auto, Homeowners, Personal Umbrella, Commercial Auto, Commercial General Liability, Business Owners Policy, Commercial Umbrella, etc.
  • Parallel Roll out to 5 eastern states (New Jersey, Pennsylvania , Connecticut, Ohio and Maryland).
  • Leveraged SBTs (Standard Base Templates). ISO coverages available as a package.
  • Scrum/Agile methodology… 2 week sprints. Each Major release had couple of LOB/state combinations.
  • Onsite:Offshore model consisting of multi-vendor teams to optimize implementation costs.

Key Highlights & Value Adds

  • SBTs for accelerated roll out of multiple Lines across multiple states in parallel in just 2.5 years. Earlier, implementation took 4-6 years for rolling out just couple of Lines.
  • Supported in refactoring the earlier implementations (Workers comp implemented during 2012-2015 had production issues).
  • Navigated through the challenges such as changes in vendor teams. Ramped up our team at offshore and delivered successfully.
  • Achieved cost optimization through offshore model.

Benefits Realized

  • Accelerated roll out of multiple products across 6 states
  • Successful execution of the large transformational program : On Time, On Budget and with quality.
  • Reduced the implementation cost by steering towards an onsite : offshore model along with reduced management overheads.
  • Realized the business benefits such as
    • Improved User Interface.
    • Automation and seamless integrations.
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